This Privacy Policy explains what personal data tamasaph collects from registered members and visitors in the Philippines, how that data is used, and what rights you have over your information. We are committed to keeping your details secure and using them only for the purposes described here. Please read this page carefully before creating an account or using any part of the platform.
When you register for an account on tamasaph, we collect personal information that is necessary to verify your identity and process your transactions in accordance with Philippine regulations. This includes your full name, date of birth, residential address, email address, and mobile number. When you make a deposit or request a withdrawal, we also collect payment-related details such as your preferred payment method and transaction reference numbers — we do not store full card numbers on our servers. We may collect additional identity documents, such as a government-issued ID, when required to complete our Know Your Customer (KYC) verification process. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve your experience. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance.
The personal information you provide is used primarily to create and manage your tamasaph account, process deposits and withdrawals in Philippine pesos, and verify your identity as required under applicable gaming regulations. We use your contact details to send you important account notifications, security alerts, and responses to support queries — these communications are essential to the operation of your account and cannot be opted out of while your account remains active. Where you have given your consent, we may also send you promotional communications about new offers, games, and platform updates; you can withdraw this consent at any time by contacting our support team via live chat. Technical data collected during your sessions is used to detect and prevent fraud, identify unusual account activity, and ensure the platform remains stable and secure for all members in the Philippines. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold to third parties, and it is not used for purposes beyond those described in this Privacy Policy.
tamasaph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. If tamasaph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with third-party advertisers or analytics platforms in a way that identifies you personally. Any third party that receives your data on our behalf is bound by strict data processing agreements that prohibit them from using your information for any purpose other than the one specified.
We retain your personal information for as long as your tamasaph account remains active and for a period thereafter as required by applicable laws and regulations in the Philippines, including anti-money laundering and gaming compliance obligations. In most cases, account records and transaction histories are retained for a minimum of five years following account closure to satisfy regulatory requirements. Technical logs and session data are retained for a shorter period, typically between 90 days and 12 months, depending on the type of data and its purpose. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law — data that must be retained for legal or regulatory reasons will be securely stored and not used for any other purpose. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention procedures. You may contact our support team at any time to ask about the specific retention period applicable to your account data.
As a registered member of tamasaph based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a commonly used format. You also have the right to request corrections to any inaccurate or incomplete information held on your account — you can update many details directly through your account settings, or contact our support team for assistance. Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you believe your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable Philippine data protection law, you have the right to raise a complaint with the relevant regulatory authority. To exercise any of these rights, please contact our support team via live chat and we will respond to your request within a reasonable timeframe.
tamasaph uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to help us understand how members navigate the site so we can continue to improve the experience. Essential cookies are required for the platform to operate and cannot be disabled — these include session authentication cookies that keep you logged in securely during your visit. We may also use functional cookies that remember your language preferences and display settings between sessions. We do not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to build a profile of your browsing behaviour outside of the tamasaph platform. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features of the platform. For more information about the specific cookies used and how to manage them, please contact our support team via live chat.
tamasaph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable laws and regulations in the Philippines. When material changes are made, we will notify registered members via the email address associated with their account or through a notice displayed on the platform before the changes take effect. The date of the most recent update will always be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the tamasaph platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you have any questions about a specific change or about this policy in general, our support team is available 24/7 via live chat to assist you.
Quick answers to what Filipino players most often ask about data and privacy.
Yes — tamasaph uses industry-standard encryption and secure server infrastructure to protect your personal information from the moment you register. Your login credentials are stored using one-way hashing, which means even our own team cannot read your password. All data transmitted between your device and our platform is protected using HTTPS encryption, so your information cannot be intercepted during transit. We also monitor accounts continuously for unusual activity and will alert you immediately if we detect anything suspicious. If you ever have concerns about the security of your account, please contact our support team via live chat right away so we can take immediate action to protect your data.
Yes — you have the right to request a copy of the personal data we hold about your tamasaph account at any time. To make a data access request, simply contact our support team via live chat and provide your registered email address and account details so we can verify your identity before releasing any information. We will process your request and provide the data in a commonly used, readable format within a reasonable timeframe. The information provided will include your registration details, transaction history, and any communications we hold on file relating to your account. If you believe any of the information we hold is inaccurate, you can also request a correction at the same time.
tamasaph does not sell or share your personal data with third-party companies for marketing or advertising purposes. We only share your information with service providers who are directly involved in operating the platform — such as payment processors and identity verification partners — and only to the extent necessary for them to perform their specific function. All such partners are bound by strict data processing agreements that prohibit them from using your data for any other purpose. In cases where we are legally required to disclose information to regulatory or law enforcement authorities in the Philippines, we will comply with those obligations. Outside of these limited circumstances, your personal data stays within the tamasaph platform and is not shared with any external party without your explicit consent.
If you no longer wish to receive promotional emails or notifications from tamasaph, you can withdraw your marketing consent at any time by contacting our support team via live chat and requesting to be removed from our promotional mailing list. Please note that withdrawing marketing consent will not affect essential account communications such as security alerts, deposit confirmations, and withdrawal notifications — these are necessary for the operation of your account and will continue to be sent. Your request will be processed promptly, and you should stop receiving promotional messages within a short period after your opt-out is confirmed. If you continue to receive promotional emails after opting out, please contact the support team again so we can investigate and resolve the issue. You can also review your communication preferences through your account settings at any time.
Our support team is available 24/7 to answer any questions you have about how tamasaph handles your personal data. You can also visit the FAQ page for quick answers, or register for a free account and manage your privacy preferences directly from your account settings.